Any brand new product can be returned for a full refund or store credit within 7 days of delivery. We offer free and easy returns for all of our customers, domestic and international. Please contact our email (Urbanephones@yahoo.com) to schedule the return. Any shipping charges are non-refundable. For any return to be able to be processed, the customer needs to ship the item back within those 7 days of the package being delivered.
If you're not satisfied let us know! We work extremely hard to making the highest quality iPhone aluminum housings that we hope everyone will love. Even though we believe we have, we are a new brand and are constantly improving our products based on customer feedback.